Please fill out all fields below for your damaged shipment claim. Partially filled out claims form cannot be processed. If there is an issue with your submitted claim form, you will be notified via email.

    2. Please provide your contact name.

    3. Please provide your contact information.

    4. Please provide your contact information.

    Please upload seven specific photos:

    Photo 1 of 7:
    Upload a photo showing the damaged merchandise, inside the original box, with all of the original cushioning (This picture should show the placement of the merchandise and packaging inside the box) (required).

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    Photo 2 of 7:
    Upload a photo of the packaging material contained inside the box (e.g. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) (required).

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    Photo 3 of 7:
    Upload a close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number) (required).

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    Photo 4 of 7:
    Upload two photos. Their combined views will display all six sides of the package. (required).
    This first photo should display the top and two sides of the package.

    Second of the two photos displaying all six sides of the package.
    This second photo should display the bottom and the two sides of the package opposite from the first photo.

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    All the information submitted in this form is extremely necessary in order to process your claim, as well as very useful for us to submit our claim to the carrier companies